Privacy Notice

Date of Revision: 24/10/2024

Bonza.Chat ("BonzaChat", "we", "us", or "our") is responsible for processing your personal data through this website, accessible at https://bonza.chat (the "Services"). This Privacy Notice outlines how BonzaChat collects, uses, discloses, and protects your personal data in compliance with applicable data protection laws, including GDPR, UK GDPR, and other relevant regulations.

1. Definitions

To ensure clarity, we define certain terms within this notice:

• Content: Information you provide, including personal data and interactions within our services.
• Consent: Your freely given, specific, informed agreement to process your personal data.
• Controller: The entity determining the purposes and means of data processing, in this case, Bonza.Chat.
• Personal Data: Any information relating to an identifiable individual, including your name, address, and account details.
• Processing: Any operation on personal data, such as collection, storage, and erasure.
• Subscription: Arrangement that enables you to benefit from the Services.
• User: The individual utilizing our Services, including visitors and registered account holders.

2. Purpose of Personal Data Processing

BonzaChat processes personal data for specific purposes, which include:

Account Creation and Management

We process data for account setup and management, including your email address, nickname, gender, country, and other details required to provide access to our Services. Data is retained for as long as you hold an active account.

Service Provision

Personal data, such as preferences for AI Companions and interaction history, is processed to provide a tailored experience within our chat and content generation services.

Direct Marketing

We may send updates and offers based on your subscription and interactions with our Services, subject to your consent. You can unsubscribe from marketing communications at any time.

3. Support and Assistance

Personal data provided for support requests, including technical inquiries, is used solely for responding to your queries. This may include your contact information and technical details (device, browser) to troubleshoot issues effectively.

4. Subscription Payment Service

We use third-party providers to process payment transactions. For this purpose, we may collect data, including card information, transaction date, and amounts. This data is used solely to facilitate secure and efficient payments.

5. Direct Marketing

With your consent, we may use your data for marketing purposes to inform you about new features, offers, or products relevant to your use of our Services. You have the right to opt out of marketing communications at any time.

6. Analytics

We use analytics data to understand user interactions within our Services. This may include anonymized data, such as frequency of feature usage and general user demographics, to improve the functionality and relevance of our Services.

7. Sharing your Personal Data

Your personal data may be shared with select third parties, including:

• Service providers required to deliver certain functionalities (e.g., payment providers).
• Legal and regulatory authorities, when disclosure is mandated by law.
• Our professional advisers, such as lawyers and auditors, as necessary.

Personal data is not disclosed to third parties for marketing without your explicit consent.

8. Retention Period

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law.

• Account information: Retained for 3-5 years post-interaction for legal compliance.
• Transaction data: Retained for up to 7 years as required by tax regulations.
• Marketing data: Retained until consent withdrawal or 2 years after last interaction.

9. Data of Minors

Our Services are intended for individuals aged 18 and above. We do not knowingly collect or process data from minors. If we become aware of data from a minor, it will be deleted promptly.

10. Third-Party Links

Our website may include links to third-party websites. We do not control the privacy practices of external sites, and we recommend reviewing their privacy policies individually.

11. Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data that we hold.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure: Request deletion of data when it is no longer necessary for processing.
• Right to Restriction: Request limited data processing under certain conditions.
• Right to Data Portability: Request transfer of your data to another organization.
• Right to Withdraw Consent: Withdraw consent where processing is based on it.

To exercise these rights, please contact us using the details provided below.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Notice or your data rights, please contact us:

Email: [email protected]

Mailing Address: Bonza.Chat

13. Data Security

We implement security measures, including encryption and access controls, to safeguard your data from unauthorized access, alteration, and disclosure.

14. Changes to this Privacy Notice

We may update this Privacy Notice to reflect changes in our practices or regulatory requirements. Substantial updates will be communicated via our website or email. Continued use of our Services after such revisions indicates your acceptance.